Name of the online store: Le Papier Peint Français

Email address:

Currency: Euro

The Customer is solely responsible for the process of declaring and paying import VAT upon customs clearance of the Product. He may be required to pay import VAT. To the extent that this tax is not the responsibility of the Company, the latter cannot be required to reimburse this tax.

For all products shipped outside the European Union and/or the French Overseas Territories, the price is automatically calculated excluding taxes on the invoice. Customs duties or other local taxes or import duties or state taxes may be due in some cases. The Company has no control over these rights and amounts.

They will be the responsibility of the Customer and are their responsibility (declarations, payment to the competent authorities, etc.). The Company therefore invites the Customer to obtain information on this subject from the corresponding local authorities.

Payment terms

Payment of the entire price of the Order must be made immediately after validation of the Order.

The Company may exceptionally grant payment in several installments, in particular taking into account the amount to be paid and the information it has on the Customer concerned. However, the Company has no obligation to grant such payment terms. In the event of a particular situation, the Customer can make a request by contacting the Company's Customer Service at the following address:

Payment methods

To pay for their Order, the Customer can choose between different payment methods:

  • Payment by bank card: Only bank cards linked to a banking establishment located in France or international bank cards (Visa, MasterCard, American Express and Maestro) are accepted. The Customer guarantees to the Company that he has the necessary authorizations to pay with the bank card used. He expressly acknowledges that the payment commitment given by card is irrevocable and that the communication of his bank card number constitutes authorization to debit his account up to the total amount corresponding to the Products ordered. The amount will be debited at the time of validation of the Order. Credit card payments are made through a secure payment platform, and credit card information benefits from the SSL encryption process.

  • Payment via PayPal: Payment by PayPal is accepted up to a limit of 1,000 euros. It is emphasized that, in the event of using this payment method, the General Conditions of Use of PayPal, available on their site, are added to these General Conditions of Sale.

  • Payment by vouchers and/or promotional codes: Vouchers and/or promotional codes issued by the Company can be used to pay for all or part of the Order. These vouchers and/or promotional codes are only valid once. In the event of attempted fraudulent use of vouchers and/or promotional codes, the Company may simply cancel the Order.

In the event of refusal of payment authorization by officially accredited organizations or in the event of non-payment of the Order, the Company reserves the right to suspend and/or cancel said Order.

The Company reserves the right to suspend any of the payment methods at any time, in particular in the event of unavailability of the service provided by a payment service provider or in the event of a dispute with a Customer regarding a previous Order.

The Company reserves the right to set up an Order verification procedure to ensure that no person uses the bank details of another person without their consent. As part of this verification, the Customer may be asked to send by e-mail or post to the Company a copy of an identity document, proof of address as well as a copy of the bank card used for payment. Precise information on the exact content of the information requested (in order to preserve the confidentiality of their data) will be communicated to the Client in the event of verification. The order will only be validated after receipt and verification of the parts sent.